Expert Assistance from a netCDF Author
Our professional support service is led by one of the primary authors of netCDF, ensuring you receive authoritative help for your most critical data challenges. With decades of experience in netCDF development, deployment, and optimization, we provide tailored solutions for organizations and businesses working with scientific data.
Support Plans
Basic Plan
- Email support (response within 2 business days)
- Access to knowledge base and documentation
- Up to 5 support incidents per year
Ideal for small teams or pilot projects.
Professional Plan
- Priority email and video call support (response within 1 business day)
- Up to 15 support incidents per year
- Code review and troubleshooting
- Annual best practices consultation
Best for research groups and mid-sized organizations.
Enterprise Plan
- 24/7 priority support (email, video, phone)
- Unlimited support incidents
- Custom training and workshops
- Performance tuning and optimization
- Direct access to a netCDF author
For large organizations with mission-critical needs.
Contact for Support
To discuss your support needs or request a quote, please contact us.